Privacy policy


Latest update 26 July 2017.

This Privacy Policy describes the use, processing and transfer of personal data collected through the URL, as well as through its social networks (hereinafter referred to as the Website), which will be treated in accordance with current legal provisions such as Organic Law 15/1999 of 13 December governing the Protection of Personal Data and its implementing regulations, Royal Decree 1720/2007 of 21 December.

Industrias Alimentarias de Navarra, S.A.U, (hereinafter CARRETILLA), in its capacity as the Party Responsible, among others, for the files called Queries Management and Management of potential employees and the processing of personal data provided by users for the purposes described in this document, declares its firm intention to comply with the privacy and protection of personal information provided by Users in any of the forms, surveys, or registers enabled for this purpose on a number of pages of this website.

By providing us with information through any of the forms or methods provided, Users are deemed to expressly agree to the terms set out in this Data Protection Policy. Therefore, Users must read and accept this policy to that effect.

CARRETILLA hereby informs the Users that the personal details collected as a consequence of their browsing the website, have been provided by them as a result of the simple fact of accessing and using the services and content provided therein, all of which are regulated in accordance with the provisions of the cookie policy created for this purpose and included in the Legal Notice.

Each and every one of the items of personal data collected are collected for the specific purposes that are detailed below, never collecting more data than strictly necessary, and ensuring at all times that they are appropriate, relevant and that they do not exceed the scope and purposes for which they were collected:

To provide the information requested through the contact form:

To take part in surveys about Carretilla meals:

To request subscription to the Newsletter: should Users subscribe to the Newsletter in order to be informed about Carretilla products, they may cancel their subscription by writing to

To request subscription to the Newsletter: should Users subscribe to the Newsletter in order to be informed about Carretilla products, they may cancel their subscription by writing to

Users can expressly grant their permission to the person Responsible by marking the check box indicating they wish to receive commercial information relating to the CARRETILLA brand of products. Users may, at any time, withdraw their previous consent granted to receive commercial correspondence by informing

Users should likewise undertake to keep their personal details provided up to date, otherwise, it may not be possible to provide the service or assistance requested, or answer the query or request made.

In virtue of and in accordance with the foregoing, from the moment the Users enter their personal data, they consent to and grant permission for their personal data to be included in the respective personal data files duly registered in the Registry of the Spanish Data Protection Agency for the specific purposes indicated in each of the registration forms, access to which is restricted only to the personnel, who by virtue of their role, must access said information.

CARRETILLA cannot guarantee the absolute impregnability of the internet and therefore the violation of data through fraudulent access to them by third parties. Nevertheless, it will adopt any necessary measures to prevent its alteration, loss, unauthorised processing or access, in accordance with the technological capabilities, pursuant to the provisions of Law governing files containing personal data.

CARRETILLA informs its Users that they may exercise their right to access, rectification, cancellation and objection, as described below, by writing to the person responsible at INDUSTRIAS ALIMENTARIAS NAVARRA, S.A.U., P.I. PeƱalfons, S/N, 31330- Villafranca (Navarra- Spain)

- R. of Access: request for information about personal details included on a file.

- R. to Cancellation: request to cancel the personal details held on a file to be processed.

- R. to Rectification: request to rectify the inaccurate or incorrect personal details held on a file to be processed.

- And, in the event, R. to Objection to the processing of personal details of which they are the owners.

CARRETILLA reserves the right to modify this Privacy Policy in order to adapt it to prevailing practices in the industry or sector, or to any applicable legislation or jurisprudence, or to the requirements of the Spanish Data Protection Agency. Any alterations made will be those necessary to adapt the said policy to the current legislation and to the requirements pertaining to the protection of Users and consumers. In such cases, the changes will be notified on this website within a reasonable period before coming into effect.

In addition to the foregoing, we inform that all communications made by CARRETILLA are made by virtue of the consent previously obtained through the corresponding form and such communication shall not therefore, be considered SPAM. Notwithstanding this, Users have the option to revoke their consent and to rectify or cancel the data in accordance with the aforementioned provisions.

Finally, users are informed that social media Social Plugins (hereinafter Buttons) such as Facebook and Twitter (among others) appear on several pages of this website. These buttons are deactivated by default to prevent users inadvertently sending data to said social networks without activating them first.

Once activated, the social plugin connects directly to the server of the corresponding social network, thus transferring to the social network the responsibility for the default use and management of the cookies when browsing. On the other hand, if, as a member of a social network, you do not intend to establish links between the data collected while browsing our website and the Social Network User account in question, you must close the network session to avoid the collection of such information by the social network. To this effect, we hereby inform that Carretilla will be exonerated from any liability derived from the data collected by the social network of which the User is a member, since this lies beyond the scope of its control.

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